You've heard the exciting news of WigWag rebranding to Stitch Express. The change will allow WigWag (or now Stitch Express) to leverage the full technical resources of our parent company, Stitch but ensure we focus on serving you our merchants.
However, change can be scary! So, we've compiled a comprehensive guide on how the changes may affect you.
WigWag (Stitch Express) on your store
A new Stitch Express WooCommerce plugin has been released. You can see its plugin page here.
The new plugin will:
Continue to support the payment methods your customers love
Be optimised for Apple Pay and Google Pay
Added Functionality: The plugin will support refunds directly from the WooCommerce order page
What you need to do:
Please add the new plugin to your WordPress site. To do that:
Log in to your WigWag (Stitch Express) dashboard
Click Connections on the lefthand menu
Click on the WooCommerce page and follow the steps
Alternatively, head to the Stitch Express plugin page and click install.
We will continue to support both the WigWag plugin and Stitch Express plugin for 1 month after the rebrand - giving you time to make the change.
WigWag (Stitch Express) Dashboard
Your WigWag dashboard will change - for the better! The dashboard will update during this month to the Stitch colours.
Your current login details will remain the same and you will not be asked to create a new account.
WigWag will also begin redirecting you to our new web home - express.stitch.money
Support
The people you speak to and how they support you at WigWag will not change. You can still reach out to the familiar faces with any questions, concerns or requests.