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Subscriptions: Failed Payments
Updated over a week ago

There will be instances when a subscription payment fails. This can happen for several reasons - such as a user's bank balance is low or their card has expired.

If the subscription fails it will enter a FAILED state.

WigWag will then retry the payment once a day until the payment is successful for a maximum of 3 days.

After 3 days, the subscription will be cancelled and a new subscription will need to be created and authorised by the user to initiate any additional payments.

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